Support Center

We're here to help! Find answers to common questions or reach out to our support team.

Email Support

For general inquiries and support

support@codediy.com

Response Time

We typically respond within 24-48 hours during business days

Frequently Asked Questions

How do I get started with tasks?

After signing up, navigate to the Tasks page where you can browse available projects. Select a task that matches your skill level and click "Enroll" to begin.

How does the AI evaluation work?

Our AI evaluation system analyzes your code submissions for correctness, efficiency, and best practices. You'll receive instant feedback with suggestions for improvement.

What are the subscription tiers?

We offer Free, Basic, Pro, and Enterprise tiers. Each tier provides different levels of access to features, API usage limits, and mentor support. Visit your dashboard to see your current tier and upgrade options.

How do I track my progress?

Your dashboard displays your enrolled tasks, completion status, and overall progress. You can also view your task history and certificates earned for completed projects.

Can I get help with a specific task?

Yes! Each task has a dedicated discussion area where you can ask questions. You can also use the AI assistant for hints and guidance without revealing the complete solution.

Technical Issues

Experiencing technical difficulties? Please include the following in your support email:

  • Your username or email address
  • Description of the issue
  • Steps to reproduce the problem
  • Browser and operating system information
  • Screenshots if applicable

Community Support

Join our community forums to connect with other learners, share experiences, and get help from peers. Our community is active and welcoming to developers at all skill levels.

Still need help? Don't hesitate to reach out to our support team.

Contact Support